1

Introduction

• Welcome to the e-Tourism course
• What is e-Tourism?

2

Introduction to tourism

• The global tourism industry
• Tourism impacts
• Task: Your tourism business's impacts
• Tourism categories
• Glossary of tourism terms
• Task: Test your knowledge

3

Introduction to ICT for tourism

• Introduction to ICT
• Basic tech tools for information storage & retrieval
• Tech tools for communication
• ICT & security
• ICT & privacy
• Quiz: ICT for tourism

4

Developing your e-tourism action plan

• Introduction to the e-tourism action plan
• Task: Define your tourism business

5

Feedback

• Feedback to S4IG and funders